Legal
Cookie policy
Which cookies we set, what each one is for, and how to turn the optional ones off.
1. What this covers
This policy covers cookies and similar local storage set by this marketing website and by the ORA Commerce platform at app.oracommerce.ai.
A merchant's own storefront is a separate matter. The store owner decides what runs there, and their own cookie notice applies.
2. What we set
We keep this deliberately short. There is no advertising network on this site.
| Cookie or key | Purpose | Type | Life |
|---|---|---|---|
ora_session | Keeps you signed in to the platform after a one-time code. | Strictly necessary | Session, up to 30 days |
ora_cart | Remembers a shopper's basket during checkout. | Strictly necessary | Up to 30 days |
ora_checkout_draft | Holds a part-completed checkout so a refresh does not lose it. | Strictly necessary | Up to 7 days |
ora.site.lang | Remembers whether you chose English or Arabic on this website. | Functional | 12 months |
ora.locale | Remembers the language of your dashboard. | Functional | 12 months |
3. Strictly necessary cookies
These make the platform work: they keep you signed in, keep a basket attached to a shopper, and keep a part-finished checkout alive. They carry no marketing purpose and cannot be switched off without breaking the product.
The session and cart cookies are HTTP-only, which means page scripts cannot read them.
4. Functional storage
Your language preference is kept in your browser's local storage so the site opens in the language you last chose. Clearing your browser data removes it, and the site simply asks again.
5. Analytics and advertising
This website does not run third-party advertising or cross-site tracking cookies.
The platform's own reporting is built from your store's orders, not from visitor tracking — which is why the analytics screen shows carts and orders rather than sessions and bounce rates.
6. How to control cookies
- Every major browser lets you block or delete cookies for a specific site — look under privacy or site settings.
- Blocking strictly necessary cookies will stop you signing in and stop a checkout completing.
- Clearing local storage resets your saved language choice and nothing else.
7. Changes
If we add a cookie, this page is updated before it is set. The date at the top shows the current version.
Questions about this document? Write to hello@oracommerce.ai.